The Tenancy Deposit Scheme is the country’s longest established provider of deposit protection and offers an award winning service. We have achieved the prestigious UK Government Standard for Customer Service Excellence and were named Tenancy Deposit Service of the Year 2012.
TDS leads the way in deposit protection, going above and beyond what is expected to provide an outstanding service;
- We regularly consult and engage with members through the Member User Forum and e-Consultation Network.
- The new TDS Academy offers property professionals the most comprehensive training programme available in deposit protection
- We provide a wealth of online resources including a monthly Adjudication Digest, case studies, guidance documents
- Accountable and transparent, we are the only scheme to publish an Annual Report and quarterly and annual dispute statistics.
- Our documents have been awarded the Clear English Standard by the Plain Language Commission for being easy to understand.